CallSwitch One Askpilot

Official partner

Run your CallSwitch One admin from ClaudeChatGPTGeminiCodexHermesOpenClaw

Run CallSwitch One workflows directly from your AI agent with Askpilot. Log calls, send follow-ups, raise tasks, and complete any other workflow your team needs.

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Works with

  • Claude
  • Claude Code
  • ChatGPT
  • Codex
  • Hermes
  • Gemini
  • OpenClaw

Overview

CallSwitch One is a cloud-native communications platform built by Nebula, used by more than 200,000 business users across the UK. It runs your calls across desk phones, mobile and desktop apps, with call routing, IVR and analytics built in.

Businesses do not lose time on the call. They lose it afterwards, on the notes, the CRM update, the follow-up email, the task, the reminder and the meeting that has to be booked. Multiply that across every call and it is hours a week.

Askpilot makes the call the trigger. The moment it ends, your workflow runs across the tools you already use, so the admin that follows is completed rather than just captured. Nobody retypes anything between systems, and your team can ask their AI agent about any of it afterwards.

Workflows

These are available templates. Create any workflow you want to automate.

Call ended

Every call written up automatically

Match the number to a record, summarise what was asked and agreed, and log it with the recording and transcript attached.

Call ended

The follow-up sent while it is still fresh

Pull what the caller was promised out of the summary, draft it in your voice, and send it within the hour.

Missed call

Nobody picked up, so Askpilot did

Text them back within minutes with a callback window, chase once, and route them to whoever owns the record.

Every weekday

A morning report on yesterday’s calls

What came in, what was handled, and the one thing that still needs a person, delivered into the agent your team already uses.

Triggers and actions

Explore the events and actions available with this integration.

Triggers

  • An incoming call is answered
  • An incoming call goes unanswered
  • An outgoing call is answered
  • An outgoing call goes unanswered

A workflow can also start on a schedule, or on an event from another tool you have connected.

Actions

  • Read the transcript and pull out what was agreed
  • Match the number to a record, or ask before creating one
  • Write the call summary and outcome to your CRM
  • Send the follow-up that was promised on the call
  • Raise tasks and reminders on the right person
  • Answer a question about a past call in your agent

Create your own actions for whatever else your workflow needs to do.

A call, from hang-up to admin done

The call ends on CallSwitch One. Askpilot reads what was said, logs it against the right record, raises the task the caller asked for and sends the confirmation, without anyone opening a tab. Ask your AI agent how it went and the answer comes back from the same run.

Live call

Unknown caller

Inbound · +44 7700 900614

Listening to the call

iamproperty Applicants › New
New applicant Identifying caller · Lettings
Active
Email
Property of interest
Budget
Bedrooms
Move-in
Source Askpilot
Outlook Calendar Thursday · 12 Jun
12 PM
1 PMTeam check-in
2 PM
3 PM
4 PM
Trello Lettings team
To do2
Chase EPC, 14 Foxley MewsDue tomorrow
Send brochure, Dana Kovač2-bed
In progress1
Referencing, Reece HoltAwaiting docs
Done1
Confirm rent, Priya Anand£950
Outlook New message
To
Subject

Nothing about your phone system changes

This is an add-on, not a replacement. Your phone numbers, handsets and apps, call flows and ring groups, and what your callers hear all stay exactly as they are. Nobody has to learn a new phone system, and no call is routed anywhere different.

Askpilot only listens for what happened after the call, and acts on it.

Getting started

  1. Activate your Askpilot account

    Sign up and start your free trial. You get 500 free credits to run your first workflows.

  2. Connect CallSwitch One

    Authorise the integration and install Askpilot in your AI agent. Your phone system stays as it is.

  3. Manage and run workflows

    Create and manage workflows from your AI agent. Askpilot runs them from start to finish.

  4. Get daily reports or ask for any

    Askpilot sends a report to your AI agent every morning, or whenever you ask for one.

Ready to take post-call admin off your team’s plate?

Connect Askpilot to your AI agent and start running workflows.

Request early access Call us