iamproperty
New lettings property was added and assigned to you.
Askpilot
Hi Mark, I've reviewed the new instruction for 42 Eastgate Gardens and created an action plan. There are 4 steps to get this property market-ready. Shall we work through them?
Mark Houser
Yes, let's go.
Reasoning: I'll pull the landlord instruction confirmation template and check the compliance status for 42 Eastgate Gardens against current regulations.
Task: New lettings instruction — 42 Eastgate Gardens
Reasoning: Searching for instruction confirmation template and checking compliance certificate status...
View allSearch Company templates.
Term: Landlord instruction confirmation letter
Content: Dear [Landlord Name], Thank you for instructing [Agency Name] to manage the letting of your property at [Address]. Please find enclosed our terms of business...
View allSearch UK Regulations knowledge source.
Term: Lettings compliance pre-marketing checklist
Content: Before marketing a rental property, the following must be in place: valid EPC (Energy Performance Regulations 2012), gas safety record CP12 (Gas Safety Regulations 1998), and satisfactory EICR (Electrical Safety Standards 2020)...
View allAskpilot
I've drafted the instruction confirmation letter for 42 Eastgate Gardens. Please review and send it to the landlord.
Landlord: J. Whitfield — j.whitfield@email.co.uk
Instruction Confirmation
Dear Mr Whitfield,
Thank you for instructing us to manage the letting of your property at 42 Eastgate Gardens. We are pleased to confirm receipt of your instruction and enclose our terms of business for your records.
We will now arrange compliance certificates, prepare the property listing for your approval, and publish to the major portals once everything is in order...
View full letterMark Houser
Sent, thanks.
Askpilot
I've checked the certificates for 42 Eastgate Gardens. The EPC is valid (rating D, expires Nov 2026), but the gas safety CP12 expired last month and there's no EICR on file. Here's what needs to be arranged:
Compliance Status
EPC
Valid — Rating D, expires Nov 2026
CP12 Gas Safety
Expired last month — Contact Gas Safe engineer. 1 boiler, 1 gas hob.
EICR
Not on file — Contact NICEIC electrician. Allow 2–3 hrs on site.
Give the tenant 24 hrs notice before each visit.
Let me know once both certificates are received and added in the system.
Mark Houser
Both done, please check.
Reviewing: Checking CP12 and EICR certificates for 42 Eastgate Gardens...
CP12 and EICR both look good — filed and compliant. Let's move on to the property listing.
Askpilot
I've drafted the listing for 42 Eastgate Gardens. Please review and approve if everything looks correct.
Search Company templates.
Term: Property listing description template
Content: Standard listing format: headline, property type, key features (beds, baths, EPC), description paragraph, material information section with council tax band, tenure, and utilities...
View allSearch UK Regulations knowledge source.
Term: Material information requirements for property listings
Content: Under National Trading Standards guidance, property listings must include material information: council tax band, tenure, utilities, flooding risk, and any restrictions affecting the property...
View all42 Eastgate Gardens
3 bed semi-detached house
A well-presented three bedroom semi-detached house in a quiet residential area, close to local amenities and transport links. Modern kitchen, rear garden, and off-street parking.
Material Information
Mark Houser
Looks good, approved.
Publishing
✓Rightmove — listing uploaded
✓Zoopla — listing uploaded
✓OnTheMarket — listing uploaded
42 Eastgate Gardens is now published on Rightmove, Zoopla, and OnTheMarket with photos and floorplan attached. Let me know if you'd like to adjust anything.
Mark Houser
Just checked the listings, looks awesome!
Askpilot
All todos are complete. Shall I close this task and move it to done?
Mark Houser
Yes, close it. Great job!
Mark Houser
Draft a rent arrears letter for tenant at 15 Oak Lane
Search Company Templates knowledge source.
Term: Rent arrears notification letter
Content: Standard arrears letter template: Dear [Tenant Name], Our records indicate that your rent payment of [Amount] due on [Date] for [Property Address] remains outstanding...
View allSearch Company Policies knowledge source.
Term: Rent arrears escalation procedure
Content: If rent is overdue, follow escalation steps: Day 1–3 send arrears notification, Day 7 follow-up call, Day 14 formal warning, Day 30+ refer to legal team...
View allI've drafted a rent arrears notification letter for the tenant at 15 Oak Lane. The rent is 12 days overdue so I've used your standard Day 1–14 template. Please review and send.
Tenant: Sarah Mitchell — s.mitchell@email.co.uk
Rent Arrears Notification
Dear Ms Mitchell,
Our records show that your rent payment of £1,250 due on 23 February 2026 for 15 Oak Lane remains outstanding. This is now 12 days overdue.
Please arrange payment at your earliest convenience. If you are experiencing financial difficulty, please contact our office so we can discuss available options...
View full letterMark Houser
Looks good, send it.
Askpilot
Letter sent to s.mitchell@email.co.uk. I've also logged this in the tenant's arrears history. Shall I close this task?
Mark Houser
Yes, close it.
