# Run your CallSwitch One admin from your AI agent

Every completed call can start a workflow: CRM updated, follow-ups sent, admin done. Set up CallSwitch One automation from ChatGPT, Claude or any AI agent.

Official partner

Run CallSwitch One workflows directly from your AI agent with Askpilot. Log calls, send follow-ups, raise tasks, and complete any other workflow your team needs.

Works with

Details

- **Built by:** Askpilot
- **Status:** Official CallSwitch One partner
- **Category:** Phone system, Post-call admin, Workflows
- **Works with:** Claude, ChatGPT, Claude Code, Codex, Hermes, Gemini, OpenClaw

callswitchone.com · Partner announcement

CallSwitch One partners with Askpilot to save users hours on admin after every call

## Overview

CallSwitch One is a cloud-native communications platform built by Nebula, used by more than 200,000 business users across the UK. It runs your calls across desk phones, mobile and desktop apps, with call routing, IVR and analytics built in.

Businesses do not lose time on the call. They lose it afterwards, on the notes, the CRM update, the follow-up email, the task, the reminder and the meeting that has to be booked. Multiply that across every call and it is hours a week.

Askpilot makes the call the trigger. The moment it ends, your workflow runs across the tools you already use, so the admin that follows is completed rather than just captured. Nobody retypes anything between systems, and your team can ask their AI agent about any of it afterwards.

## Workflows

These are available templates. Create any workflow you want to automate.

- **Every call written up automatically** (trigger: Call ended): Match the number to a record, summarise what was asked and agreed, and log it with the recording and transcript attached.
- **The follow-up sent while it is still fresh** (trigger: Call ended): Pull what the caller was promised out of the summary, draft it in your voice, and send it within the hour.
- **Nobody picked up, so Askpilot did** (trigger: Missed call): Text them back within minutes with a callback window, chase once, and route them to whoever owns the record.
- **A morning report on yesterday’s calls** (trigger: Every weekday): What came in, what was handled, and the one thing that still needs a person, delivered into the agent your team already uses.
## Triggers and actions

Explore the events and actions available with this integration.

### Triggers

- An incoming call is answered
- An incoming call goes unanswered
- An outgoing call is answered
- An outgoing call goes unanswered

A workflow can also start on a schedule, or on an event from another tool you have connected.

### Actions

- Read the transcript and pull out what was agreed
- Match the number to a record, or ask before creating one
- Write the call summary and outcome to your CRM
- Send the follow-up that was promised on the call
- Raise tasks and reminders on the right person
- Answer a question about a past call in your agent

Create your own actions for whatever else your workflow needs to do.

## A call, from hang-up to admin done

The call ends on CallSwitch One. Askpilot reads what was said, logs it against the right record, raises the task the caller asked for and sends the confirmation, without anyone opening a tab. Ask your AI agent how it went and the answer comes back from the same run.

## Nothing about your phone system changes

This is an add-on, not a replacement. Your phone numbers, handsets and apps, call flows and ring groups, and what your callers hear all stay exactly as they are. Nobody has to learn a new phone system, and no call is routed anywhere different.

Askpilot only listens for what happened after the call, and acts on it.

## Getting started

1. Activate your Askpilot account Sign up and start your free trial. You get 500 free credits to run your first workflows.
2. Connect CallSwitch One Authorise the integration and [install Askpilot in your AI agent](https://askpilot.com/mcp/). Your phone system stays as it is.
3. Manage and run workflows Create and manage workflows from your AI agent. Askpilot runs them from start to finish.
4. Get daily reports or ask for any Askpilot sends a report to your AI agent every morning, or whenever you ask for one.

## Your data stays yours.

Your data is never used to train Askpilot or the AI models that power it.

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